Privacy policy.

1. Introduction

Welcome to EmberMic (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect personal information of visitors, clients, and employees (“you,” “your”) who interact with our website, services, and coaching programs.
By using our website or services, you agree to the practices described in this policy. You must be at least 18 years old to use this site or participate in our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, job title, billing information, or company name when you book sessions or subscribe to our content.

  • Automatically Collected Data: browser type, IP address, device information, and usage data (through analytics tools like Google Analytics).

  • Employee Data: payroll, tax, and HR-related information for internal employment administration.

3. How We Use Your Information

We use personal information to:

  • Provide and manage coaching sessions, events, and related services.

  • Process payments and send receipts.

  • Communicate with clients regarding sessions, updates, and marketing.

  • Improve our website, offerings, and customer experience.

  • Fulfill legal, accounting, and compliance obligations.

  • Manage employee relationships and obligations.

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing (for EU/UK users)

If applicable, our legal bases include:

  • Performance of a contract (providing coaching services).

  • Legitimate business interests (operating and improving our services).

  • Consent (for marketing or newsletters).

  • Compliance with legal obligations.

5. Data Retention

We retain personal data only as long as necessary to fulfill our business and legal purposes or until you request deletion, subject to our legal obligations (e.g., financial recordkeeping).

6. Data Protection and Security

We use commercially reasonable safeguards (encryption, password protection, and secure cloud storage) to protect personal information.
However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Sharing of Information

We may share limited information with:

  • Service Providers: such as payment processors (e.g., Stripe), email platforms, and analytics tools.

  • Legal or Regulatory Authorities: if required by law or to protect our rights.

  • Employees and Contractors: only as needed to perform work duties and bound by confidentiality obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent for marketing at any time.

  • Request a copy of your data in portable format.

You can exercise these rights by emailing [your contact email].

9. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience, track analytics, and manage sessions.
You can adjust your browser settings to refuse cookies, though some site features may not function properly.

10. Employees and Contractors

All EmberMic employees and contractors must:

  • Follow this Privacy Policy.

  • Keep client and company information confidential.

  • Use data only for business purposes and never for personal gain or disclosure.

Violation of this policy may result in disciplinary or legal action.

11. Age Restriction

Our website and services are intended for users aged 18 and older.
We do not knowingly collect or store personal information from individuals under 18.
If we learn that we have collected data from a minor, we will delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date. Continued use of our services constitutes acceptance of the updated policy.

13. Contact

If you have questions or requests regarding this Privacy Policy, please contact: info@embermic.com